Cancellation / Return / Exchange Policy
Cancellation Policy:
Once an order has been placed, it cannot be cancelled.
Return Policy for Online Orders:
All sales are final. No returns or exchanges will be accepted unless explicitly stated below.
In the event of a damaged or defective product received, customers must notify us within 2 days [48 hrs] of the delivery date. Proof of damage or defect may be required.
If a damaged or defective product is confirmed, we will provide a replacement or issue a refund, based on our discretion.
Returns or exchanges due to customer preference, change of mind, or incorrect size/color selection will not be accepted.
Personalized or customized items cannot be returned or exchanged unless there is a manufacturing defect.
To initiate a return request for a damaged or defective product, customers must contact our customer support at "1800-309-3970" or email "info@parthatechsupport.in" within the specified timeframe.
When contacting customer support, customers should provide their order number, a detailed description of the issue, and any relevant photographs or evidence.
If a return is approved, customers will be provided with instructions for returning the item(s). Shipping costs for returning the product(s) will be the responsibility of the customer, unless otherwise stated by our customer support team.
Returned products must be unused, in their original packaging, and include all original accessories, tags, and labels.
Once we receive the returned item(s) and verify their condition, we will process the refund or replacement within 7 days [168 hrs]. The refund will be issued using the original payment method, unless otherwise specified.
Return Policy for In-Store Purchases:
All sales are final. No returns or exchanges will be accepted for in-store purchases unless explicitly stated below.
In the event of a damaged or defective product, customers must notify our staff immediately upon purchase or before leaving the store. Proof of damage or defect may be required.
If a damaged or defective product is confirmed at the time of purchase, we will provide a replacement or issue a refund, based on our discretion.
Returns or exchanges due to customer preference, change of mind, or incorrect size/color selection will not be accepted for in-store purchases.
Personalized or customized items cannot be returned or exchanged unless there is a manufacturing defect.
To address any concerns or issues with an in-store purchase, customers should consult with our staff at the time of purchase or before leaving the store.
Our staff will assist in resolving any immediate issues or concerns related to the product. Once the product leaves the store premises, no returns or exchanges will be accepted.
Customers are responsible for inspecting the product and ensuring its condition before leaving the store.
If a refund or replacement is approved for an in-store purchase, it will be processed immediately based on the available options at that time.
Additional terms and conditions may apply, depending on the specific circumstances or nature of the purchase. Please consult our staff for further information.
Exchange Policy:
At “PARTHA TECH SUPPORT”, we do not offer exchanges on any of our products, whether they are new or used. All sales are final.
When shopping with us, we encourage our customers to carefully inspect and consider their purchases before making a final decision. We do not accept exchanges, either online or in person, at our physical store location.
Please note that we do not offer exchanges for online orders. If you have any concerns about your purchase, please contact us as soon as possible and we will do our best to assist you.
We apologize for any inconvenience this may cause and appreciate your understanding. Thank you for choosing “PARTHA TECH SUPPORT” for your shopping needs.