FAQ
'FAQ for PARTHA TECH SUPPORT’
Q: When will PARTHA TECH SUPPORT discontinues the toll-free number services?
A: Our toll-free number services (‘1800 309 3970’) will be discontinued within September 2024.
Q: Why is the toll-free number being discontinued?
A: This is part of our pre-announced plan to shut down the sales section by 17th September 2024.
Q: Will you accept new purchase orders for goods or products?
A: No, we will not accept any new purchase orders. Only pre-stocked old products will be sold under the respective terms and conditions.
Q: Which sections of your business are affected by this decision?
A: Our retail B2C and B2B wholesale sales sections, including computer and smartphone hardware items, spare parts, accessories, IT products, and related sales, are affected.
Q: Are there any changes to your communication services?
A: Yes, we have already discontinued our WhatsApp communication services since October 2023.
Q: Does Partha Tech Support have a WhatsApp number?
A: No, since October 2023, we have discontinued the use of WhatsApp for communication. There is no WhatsApp communication available.
Q: Will there be any impact on existing customers who purchased products before the closure?
A: Existing customers can still avail of support and services as per the terms and conditions of the respective products, but no new sales or purchases will be processed.
Q: How can customers reach out for queries related to previously purchased products?
A: Customers can contact us through our existing communication channels, excluding the discontinued toll-free and WhatsApp services.
Q: Has Partha Tech Support changed its address?
A: No, since the establishment of Partha Tech Support in 2012, the registered business address has remained the same. There have been no changes made as of today, and the registered address is the same as the physical shop address.
— Registered address: Balibar, Chowkhali to Gopinathpur Main Road, Near Kulapara kanmochar Market, Chandipur, Purba Medinipur, West Bengal, 721633, India.
— Last update 27-09-2024, 15:22 IST.